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BUSINESS PROFILE: All Star Glass specializes in auto glass replacement and repair for past 35 years

SAN DIEGO -- Few things are more frustrating than realizing you have a chip in your windshield. Sometimes they happen without your noticing. In other instances, you may be aware you have a problem the second it happens. Either way, having your windshield repaired becomes another “to-do” item on an already long list of personal tasks.

Lucky for you, All Star Glass has a number of expertly trained service technicians who can fix the problem at their shop, your home, or even at your office. They provide auto glass replacement and repair for all types of vehicles while providing the highest level of customer service to their clients.

All Star Glass is a family owned and operated company that has been around for more than 35 years. It was founded in 1977 by Sam Scharaga and has since grown to become the fifth-largest auto glass company in the U.S. They have 30 company-owned auto glass centers in California and a network of more than 1,500 affiliate service locations in all 50 states.

“Most of our employees have an average tenure of about 10 years,” All Star Glass Controller Michele Linhardt said. “Several have been here for between 20 and 30 years. We have a strong sense of family that extends beyond the biological family members.”

She also points out that while there are a number of other auto glass companies out there, that’s not to say they all provide the same levels of service.

“We’re an American business and we’re a California corporation,” she said. “One of our biggest competitors is parented by a foreign company. In terms of some of the smaller ones, many of those work only out of their garage. Not everyone has the adequate levels of insurance to cover the work being done on people’s vehicles. Some of these businesses may even be unlicensed.”

Every All Star Glass employee has undergone pre-employment drug testing and has passed a rigorous criminal background check. Each technician is certified by the urethane manufacturer and All Star Glass is compliant with all regulations set forth by the Bureau of Automotive Repairs. Their work, their employees and each of their vehicles is fully insured.

You can schedule an appointment online or by phone. You can even elect to have a technician come to your home or office, which can be extremely convenient if you’re frequently on the go.

“If the entire windshield needs to be replaced, that process only takes between 60 and 90 minutes,” Linhardt said, “and because we only use the premium urethane glue to hold it in place, you can drive within about an hour of completion. This is very convenient for a lot of people.”

Many All Star Glass customers are also pleased to learn that auto glass replacements and repairs are frequently covered by auto insurance companies. Some will even cover the deductible should you need a repair.

“We will handle the insurance claims for you,” she said. “We will contact your insurance company directly to make sure you’re covered. If you do need to pay a deductible we’ll collect that from you and will bill your insurance company for anything over that.”

The company also recognizes the importance of giving back to the local community. In recent years they have provided support to the Ronald McDonald House, the Fisher House and the Lymphoma Society, to name a few. They offer full domestic partner benefits to LGBT employees and support marriage equality.

The details

If you or someone you know is in need of auto glass repair, All Star Glass is the place you’ll want to call. For more information or to schedule an appointment, call 800-225-4184 or visit their website HERE.